Video AI

Terms of Use

Last updated August 21, 2026

These Terms of Use (“Terms”) constitute a legally binding agreement made between you (“you”) and Trial and Error, Inc (“Company,” “we,” “us,” or “our”), concerning your access to and use of the Video AI mobile application and the video.voxapp.ai website (collectively, the “Services”).

By accessing or using the Services, you agree that you have read, understood, and agree to be bound by all of these Terms. If you do not agree with all of these Terms, you are prohibited from using the Services and must discontinue use immediately.

1. Intellectual property rights

We own or license all source code, databases, software, designs, text, graphics, and marks that make up the Services (the “Content”), except for material you supply. The Content is protected by copyright, trademark, and other laws. You may access and use the Services for your own personal or internal business use; you may not copy, reproduce, republish, sell, license, or commercially exploit any part of the Services themselves without our prior written permission.

Your content stays yours. You retain ownership of the prompts you write and the photos you upload (“Your Content”). You grant us a worldwide, non-exclusive, royalty-free license to host, store, transmit, and process Your Content solely for the purpose of operating and improving the Services, including sending it to the AI model providers that generate your video. That license ends when you delete the content or your account, except to the extent we must retain copies to comply with the law.

Videos we generate for you. Subject to your compliance with these Terms and with any applicable third-party model terms, you may use the videos generated for you for personal and commercial purposes.

2. AI-generated content disclaimer

The Services use artificial intelligence to generate video from your input. You acknowledge that:

  • Output is probabilistic. Generated video may not match your prompt, may contain visual artifacts or inaccuracies, and may not be reproducible even from identical input.
  • Output is not unique. Similar prompts can produce similar results for different users, and we cannot promise that any output is original or exclusively yours.
  • You are responsible for what you make. You are solely responsible for reviewing any output before you publish, distribute, or otherwise rely on it, and for ensuring that your use complies with applicable law and the rights of others.
  • Nothing here is professional advice. Generated content is for creative use and is not legal, medical, financial, or other professional advice.

3. User representations

By using the Services, you represent and warrant that: (1) all information you submit is true, accurate, current, and complete; (2) you have the legal capacity and agree to comply with these Terms; (3) you are at least 13 years of age; (4) you will not access the Services through automated or non-human means except as expressly permitted; (5) you will not use the Services for any illegal or unauthorized purpose; and (6) you own or have the necessary rights and permissions for every photo and any other material you upload, including the rights of any person appearing in it.

If you provide any information that is untrue, inaccurate, or incomplete, we may suspend or terminate your account.

4. User registration

You may need to register to use parts of the Services. You are responsible for keeping your credentials confidential and for all activity under your account. Where you sign in with Apple or Google, your use of that sign-in method is also governed by that provider’s terms. We reserve the right to reclaim any username we determine to be inappropriate, obscene, or otherwise objectionable.

5. Purchases and subscriptions

Some features require a paid subscription or the purchase of consumable credits. All purchases in the mobile application are processed by Apple through your App Store account and are subject to Apple’s terms. We do not receive or store your payment card details.

  • Billing and renewal. Subscriptions renew automatically at the interval and price shown at the time of purchase, until you cancel. The charge falls on your App Store payment method.
  • Cancellation. You can cancel at any time in your device’s Settings, your Apple Account, Subscriptions. Cancellation stops future renewals; access continues until the end of the paid period.
  • Refunds. Refunds for App Store purchases are handled by Apple under its refund policy, not by us. We are happy to help you contact Apple, but we cannot issue App Store refunds directly.
  • Price changes. We may change subscription prices. Any change applies only after the current paid period and only after we give you notice, as required by the App Store.

6. Prohibited activities

You may not access or use the Services for any purpose other than that for which we make them available. Specifically, you agree not to:

  • Generate content that is unlawful, that depicts or sexualizes minors, or that constitutes non-consensual intimate imagery
  • Generate or distribute content that impersonates a real person or organization, or that fabricates events, statements, or records in a way intended to deceive
  • Upload photos of any person without their permission, or any material you do not have the rights to
  • Generate content that harasses, threatens, defames, or incites violence or hatred against any person or group
  • Use the Services to create political disinformation, fraudulent material, or content designed to deceive for financial gain
  • Circumvent, disable, or interfere with any security or usage-limiting feature of the Services
  • Scrape, data-mine, reverse-engineer, or make automated use of the Services or their APIs outside the app
  • Resell, sublicense, or offer the Services as your own product or service
  • Attempt to gain unauthorized access to any account, system, or network connected to the Services
  • Use the Services in violation of any applicable law or regulation

We may remove content and suspend or terminate accounts for any violation of this section, with or without notice.

7. Mobile application license

If you use the mobile application, we grant you a revocable, non-exclusive, non-transferable, limited license to install and use it on devices you own or control, strictly in accordance with these Terms. You may not decompile, reverse-engineer, or attempt to derive the source code of the application; modify or create derivative works of it; or use it in a way that violates the terms of the app store from which you obtained it. This license terminates when these Terms terminate.

8. Services management

We reserve the right, but not the obligation, to: monitor the Services for violations of these Terms; take appropriate legal action against anyone who violates them; refuse, restrict, or disable access to any content; and otherwise manage the Services in a manner designed to protect our rights and property and to facilitate their proper functioning.

9. Term and termination

These Terms remain in full force and effect while you use the Services. We may, in our sole discretion and without notice or liability, deny access to and use of the Services to any person for any reason, including breach of these Terms or of any applicable law. You may stop using the Services and delete your account at any time.

10. Modifications and interruptions

We may change, modify, or remove the contents of the Services at any time, and we have no obligation to update any information. We cannot guarantee the Services will be available at all times: hardware, software, third-party model providers, and maintenance can all cause interruptions or delays. You agree that we are not liable for any loss or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance.

11. Governing law

These Terms and your use of the Services are governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict-of-law principles.

12. Dispute resolution

Any dispute arising out of or relating to these Terms or the Services shall be resolved in the state or federal courts located in Suffolk County, Massachusetts, and you consent to the personal jurisdiction of those courts. Before filing any claim, you agree to try to resolve the dispute informally by contacting us at support@voxapp.ai and allowing thirty (30) days to reach a resolution.

Nothing in this section prevents either party from seeking injunctive relief to protect its intellectual property rights.

13. Corrections

There may be information in the Services that contains typographical errors, inaccuracies, or omissions, including in descriptions, pricing, and availability. We reserve the right to correct any such error and to update the information at any time, without prior notice.

14. Disclaimer

The Services are provided on an “as-is” and “as-available” basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We make no warranty about the accuracy, completeness, quality, or reliability of any generated output, and no warranty that the Services will be uninterrupted, secure, or error-free.

15. Limitations of liability

To the fullest extent permitted by law, in no event will we or our directors, employees, or agents be liable to you for any indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profits, lost revenue, or loss of data, arising from your use of the Services, even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising out of or relating to these Terms or the Services is limited to the greater of the amount you paid us in the twelve (12) months before the event giving rise to the claim, or one hundred US dollars (USD $100.00).

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of certain damages. If those laws apply to you, some or all of the above may not apply, and you may have additional rights.

16. Indemnification

You agree to defend, indemnify, and hold us harmless from and against any loss, damage, liability, claim, or demand (including reasonable legal fees) made by any third party arising out of: your use of the Services; your breach of these Terms; your breach of your representations and warranties; or any content you upload or generate, including any claim that it infringes a third party’s rights.

17. User data

We maintain certain data that you transmit to the Services for the purpose of managing their performance, as well as data relating to your use. Although we perform routine backups, you are solely responsible for all data you transmit or that relates to any activity you undertake using the Services. We are not liable for any loss or corruption of such data, and you waive any right of action against us arising from it. See our Privacy Policy for how we handle your information, and Delete your account for how to remove it.

18. Electronic communications, transactions, and signatures

Visiting the Services, emailing us, and completing forms constitute electronic communications. You consent to receive electronic communications from us and agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that they be in writing. You hereby waive any rights requiring an original non-electronic signature or the retention of non-electronic records.

19. Miscellaneous

These Terms and any policies we post constitute the entire agreement between you and us. Our failure to exercise or enforce any right or provision does not operate as a waiver of it. We may assign our rights and obligations at any time. If any provision is determined to be unlawful or unenforceable, that provision is severable and does not affect the validity of the remaining provisions. No joint venture, partnership, employment, or agency relationship is created between you and us by these Terms.

20. Contact us

To resolve a complaint or to ask a question about the Services, contact us at support@voxapp.ai or write to:

Trial and Error, Inc Boston, MA 02114 United States